Shipping & Returns Policy
1. Shipping
Orders are dispatched within 3–5 business days after payment confirmation.
Delivery within Greece typically takes 2–4 business days, depending on the location.
International delivery times vary according to destination and customs clearance.
Shipping costs are calculated at checkout and may vary based on destination and parcel weight.
2. Returns
If you are not fully satisfied with your purchase, you may return it within 14 days of receipt.
Returned products must be unused, undamaged, and in their original packaging.
To initiate a return, please contact us at info@olivesource.gr.
Return shipping costs are borne by the customer unless the item is faulty.
3. Damaged or Incorrect Items
In the rare event that your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item. We will arrange a replacement or full refund.
4. Non-returnable Items
Due to the handmade and natural nature of our products, slight variations are expected and not considered defects.
